What is in an insurance claims dataset, and where does the data live?
Claims data sits in a few core systems. The claims management system holds each claim's timeline, notes, reserves and payments. The policy administration system holds cover, terms and renewals. Document and image stores hold photos, estimates and assessor reports. Fraud tools hold referrals and investigation results.
A closed claim is the most useful unit. It links evidence to an expert assessment and a final, known settlement. Joined across years, these records form a claims cost database that shows how severity and payouts change over time.
- Claim descriptions with photos and assessor reports
- Coverage decisions with the reason given
- Reserves and payments, and how they moved before closing
- Fraud referrals with the confirmed outcome



